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Second option for Enhanced Security (multi-factor authentication)

Add the option of your system sending a security code to the client's designated cell phone number such as a text message. It looks like the only current option is to add another APP to my phone, which I have chosen not do to. There's to much on i...
4 months ago in  0

Allow upgrade option for Farm Bureau memberships

For Farm Bureau members that have blanket recovery memberships provide subscription tab to upgrade to the discounted monitoring plan that is available through the Farm Bureau or upgrade to standard plans if no discounted plan it available.
over 2 years ago in  0

Any message that uses my name

by using my name it’s a scam
3 months ago in  4

It's hard to know exactly what you are doing for me.

Just telling me that my login was found and to change the password is not helpful.
5 months ago in  0

Reduce the tedium of getting verified initially

I'm a new user. I went through the questions (which I guess were to match to my credit report). But how to I respond to a phone number I haven't used in over 10 years? Or a license plate I haven't used for over 3 years? I said I didn't recognize t...
5 months ago in  0

Get a clue

Breeched twice
7 months ago in  0

allow set up via mobile web browser iOS

Both Mary L and I experienced and Oops something went wrong error when we logged in via Safari web browser and attempted to enter our profile info. I resolved when I logged in via Firefox on a windows device.
over 4 years ago in  1

Provide a way to extend an existing subscription when an additional data breach occurs

Existing customers can't register when they already have an account. I have been on hold for a very long time trying to reach someone in customer service who can possibly help me to get my existing subscription extended for 2 more years due to the...
6 months ago in  0

ForgetMe Data Removal should be part of all service levels!

I was offered this credit monitoring and restoration service during a data breach incident. I was surprised to see that the most valuable tool to address the breach, ForgetMe Data Removal tool is not part of the service included in the provided se...
3 months ago in  0

trying to activate service due to HPHC hack

Trying to setup activation with IDX credit monitoring due to Harvard Pilgrim hack, but account creation says I can't activate, need some "code" and can't find it anywhere, please reply with instructions on how to activate my account or send a code...
over 1 year ago in  0