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Created by Guest
Created on Jan 22, 2023

Improve IDX alert wording that is triggered after a credit bureau fraud alert is activated

As is probably common with many new IDX users, after setting up my IDX account I also went to a credit bureau to invoked a fraud alert on my credit report. Nicely IDX discovered this had happened and alerted me after a few days. The IDX alert was a bit confusing, though. While the name of the credit bureau was properly identified, the instructions were confusing, suggesting I contact the company at the phone number above, however, those phone numbers are my own numbers from the fraud alert, not the credit bureau’s.

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