When making my new account online, you state I should receive a verification code. The email you sent right after does not even mention it. I did not receive the code in the email below. Where is it? I am logged in now to my new account with NO VERIFICATION code. That does not instill confidence. I tried calling you but ended up on hold and hung up after waiting over 10 minutes! You should give an estimate of how long the wait may be like other companies do.
When making my new account online, you state I should receive a verification code. The email you sent right after does not even mention it. I did not receive the code in the email below. Where is it? I am logged in now to my new account with NO VERIFICATION code. That does not instill confidence. I tried calling you but ended up on hold and hung up after waiting over 10 minutes! You should give an estimate of how long the wait may be like other companies do.