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107 VOTE

Microsoft Edge

Your website does not seem to be compatible with Microsoft Edge. It took me 2 days and numerous phone calls to figure that out.
almost 2 years ago in  0

I have no ideas at this time, appears all are covered. Thank you

Not at this time
over 1 year ago in  1

Add ability to add additional days to an existing account due to data breach

I have days left on a data breach contract. I have been notified of another data breach and the company is offering 2 years of credit monitoring service with your company. However, since I already have an account with remaining days, I am unable t...
9 months ago in  0

a siem tool

a tool that detect intrudion.
8 months ago in  0
147 VOTE

Ability to add additional phone numbers, email accounts, addresses, etc.

Ability to add additional phone numbers, addresses, email accounts, etc. There may be a way to do this, but I don't know how.
over 2 years ago in  4
114 VOTE

Add select personal info, not all, I don't know this company

I got a letter in the mail about a breach. The letter takes me to a website that says give me your personal information. I know that my name and address is available. I don't want to disclose my SSN as well. Let us update some personal info to mak...
about 2 years ago in  0
104 VOTE

Allow input of multiple addresses

some people have multiple residences. They should all be monitored
almost 2 years ago in  0
108 VOTE

Additional options when calling in for service

When calling in, there is usually a long waiting period to talk to your rep. That is fine for routine calls. But when there has been a hack or breach notice, anxiety runs high in you customers. Why not offer a direct connection specifically for ha...
almost 2 years ago in  0

vague prompts

replace vague, one-word screen prompts like "dismiss" with more tailored (and less militaristic) prompts like "not now", "maybe later", etc. - unless you mean to warn users that a particular choice is permanent,far-reaching, and/or irrevocable.
9 months ago in  0

Add TEXTING NOTIFICATION of any new personalized data breaches to IDX members

Provide immediate Texting of a warning and information to members anytime a new data breach is discovered for that affects their personal account. This would be HUGELY appreciated and needed. Quicker attention is needed through texting rather than...
9 months ago in  1