Add ability to add additional days to an existing account due to data breach
I have days left on a data breach contract. I have been notified of another data breach and the company is offering 2 years of credit monitoring service with your company. However, since I already have an account with remaining days, I am unable t...
Add select personal info, not all, I don't know this company
I got a letter in the mail about a breach. The letter takes me to a website that says give me your personal information. I know that my name and address is available. I don't want to disclose my SSN as well. Let us update some personal info to mak...
When calling in, there is usually a long waiting period to talk to your rep. That is fine for routine calls. But when there has been a hack or breach notice, anxiety runs high in you customers. Why not offer a direct connection specifically for ha...
replace vague, one-word screen prompts like "dismiss" with more tailored (and less militaristic) prompts like "not now", "maybe later", etc. - unless you mean to warn users that a particular choice is permanent,far-reaching, and/or irrevocable.
Add TEXTING NOTIFICATION of any new personalized data breaches to IDX members
Provide immediate Texting of a warning and information to members anytime a new data breach is discovered for that affects their personal account. This would be HUGELY appreciated and needed. Quicker attention is needed through texting rather than...