anyone else think that this is a company too large to assist. what enrollment code?s in what form is it provided? will anyone take you of customer service telephone hold after an hour wait? seems a little lose with trust when the projected that th...
When calling in, there is usually a long waiting period to talk to your rep. That is fine for routine calls. But when there has been a hack or breach notice, anxiety runs high in you customers. Why not offer a direct connection specifically for ha...
Add account numbers for family member that is deceased
My deceased husband's estate, which was shared with me as his wife was breached by the Change Healthcare event. Several of those accounts have since moved or have been reassigned under my responsibility. How can I be assured the breach has not imp...
You have a tool to check passwords individually, but it would be better to just link this with a personal Google or iCloud account to check all the password managers automatically.