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enrolled?

anyone else think that this is a company too large to assist. what enrollment code?s in what form is it provided? will anyone take you of customer service telephone hold after an hour wait? seems a little lose with trust when the projected that th...
6 months ago in  1
103 VOTE

Allow input of multiple addresses

some people have multiple residences. They should all be monitored
almost 2 years ago in  0
146 VOTE

Ability to add additional phone numbers, email accounts, addresses, etc.

Ability to add additional phone numbers, addresses, email accounts, etc. There may be a way to do this, but I don't know how.
over 2 years ago in  4

Add facial recognition to your tool set.

it’s quicker and unique
5 months ago in  0
107 VOTE

Additional options when calling in for service

When calling in, there is usually a long waiting period to talk to your rep. That is fine for routine calls. But when there has been a hack or breach notice, anxiety runs high in you customers. Why not offer a direct connection specifically for ha...
almost 2 years ago in  0

Add account numbers for family member that is deceased

My deceased husband's estate, which was shared with me as his wife was breached by the Change Healthcare event. Several of those accounts have since moved or have been reassigned under my responsibility. How can I be assured the breach has not imp...
7 months ago in  0

Put in a freeze

Contact all 3 major credit bureau and freeze cards
7 months ago in  1

Eliminate Bank Account Monitoring Limit

The limit of 5 bank accounts that can/will be monitored by IDX is insufficient. There shouldn't be a limit if this service is to be effective.
over 1 year ago in  2

Google & Icloud Password Managers

You have a tool to check passwords individually, but it would be better to just link this with a personal Google or iCloud account to check all the password managers automatically.
10 months ago in  1

I moved, now what? email is the same, but all else changed.

Not sure if I need to update my account or make another account.
8 months ago in  0