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Share your thoughts on how we can improve your experience with IDX.

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Nothing appears to have had responses or been planned from this feedback for a long time. At least not that shows up in this portal for public people to see. If this feedback portal is being kept active, somebody from IDX should occassionally upda...
about 2 years ago in  0

Child Credit Monitoring

There should be a selection/option to add children under one account instead of creating separate accounts. Especially, if they are under 18.
8 months ago in  0

Show what u do for me

Would not recomend based on ur lack of feedback on my account
4 months ago in  0

Protection for kids

Scan the same thing but for kids so there identity is protected like a family package or something like that.
over 2 years ago in  0

Ability to tag an alert as "remediated"

I have alerts for various web sites advising these sites suffered a breach and my ID and password may have been compromised. I have logged into these sites and changed my password to a new strong, random (password generator) password and want to m...
over 2 years ago in  0

Make your site work

One place there is a box that says "Add Data". I click it and nothing happends. Another place is a box, "Click for more scan results". I click it and nothing happends. Plus, I have no idea what the scan data is telling me so it is worthless. Then ...
over 2 years ago in  1

SSI disability

My only income is SSI disability , do you need the information to watch for fraud
over 2 years ago in  0

Monitor my social media presence and anyone impersonating me

Facebook, Instagram, Snapchat, any social media that I use where hackers may try to steal my identity by taking my profile picture and my contacts. Monitor new accounts that use my name, picture etc. and alert me as well as the platform to this use.
over 1 year ago in  0

Make activation easier. I’m trying to get my info registered and I can’t. I emailed “product support” and I’m still stuck. Remember, you’re not dealing with computer literate people necessarily.

Make it easier to get my personal info input to your system. It keeps coming back and telling me that it’s having a tough time verifying my identity and it doesn’t tell me what’s wrong or how to correct it other than to email product support. I tr...
over 2 years ago in  0

Provide an extension for service when a new data breach is reported and served by IDX

Currently have 328 days remaining on IDX service from a previous data breach. Received notice of CHC data breach which occurred 21 February 2024 via letter dated 3 September 2024 but not received until 7 October 2024, offering two years of IDX pro...
9 months ago in  0