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Enrollment link

I was sent a letter that tells me to "enroll" with an enrollment code, but there is no place on the website that says "enroll". I found discount, but it does not take enrollment code there. There is no search bar to find it. Where the hell do peop...
over 2 years ago in  1

Send a reply email that monitoring is active

I clicked on the link in https://www.unitedhealthgroup.com/ns/health-data-breach.html that points you to sign up for the monitoring service. i created an account and at the top it shows "Have you been supplied a code to enroll in monitoring? Enter...
9 months ago in  2

Ability to add email domains (fraud/spam/scam) to a central data base that bans/blocks them so all benefit

Even when emails are sent to a spam folder it doesn't stop them. There needs to be a central data base where ALL can add email domains so that they are blocked, banned so everybody can help stop them & help others while doing so. Many of those...
over 2 years ago in  0

Add IDX Private VPN for Win !1/s on Microsoft Store

unable to download from IDX when logged in. It attempts to download. But is flagged as virus in Win 11s
4 months ago in  0

Add a second data breach without having to create a new IDX account

I was told that i had to discontinue coverage for the Huntington Ingalls Industries data breach and close that IDX account, which the agent said that she did. But, when Itried to add a new account for the Revantics data breach, it said that my use...
about 2 years ago in  0

Renewing account online

How am I supposed to renew my account online? There are no options.... My account is going to expire in 2 days and I can't even renew it, even by clicking on the email link that's supposed to take me to the different plans you offer. There is also...
about 2 years ago in  1

When provided with IDX protection by a company, it should be added to the end of current subscription

Currently have 328 days remaining on IDX service from a previous data breach. Received notice of CHC data breach which occurred 21 February 2024 via letter dated 3 September 2024 but not received until 7 October 2024, offering two years of IDX pro...
9 months ago in  0

Show relevant breaches when onboarding

I signed up because of an offer due to a healthcare vendor breach. However, IDX shows no information about that breach. Why would I trust IDX, when they can’t recognize any data from their customers/partners data breaches?
9 months ago in  0

Your portal is terrible

Your FAQs state I can click to add data for additional emails, however there is no place on my account, home page or anywhere else I’ve looked where this shows up. Your portal is not accurate.
9 months ago in  0

Add multiple addresses

Need to be able to add alternate addresses for the dark web searches to determine if any of them are being used or offered to others for use.
over 2 years ago in  0