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Share your thoughts on how we can improve your experience with IDX.

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Adding a family member

When I created the account, my husband was added automatically, however there isn't an option to add my kids who are under 18 and dependents on my account. I now have to wait for a callback to see how to do this.
almost 2 years ago in  1

Easy Removal of Personal info from 3rd party sites and aggregation platforms

many sites (whitepages.com) are very difficult to communicate with and remove data. Too often data is corrupted and co mingled with erroneous records making claims and removal impossible for the individual.
about 1 year ago in  0

User name for account sign-in

I do not use my email address for all my account sign-ins. I have a user name that is used more often then my email address, but there is not a place to add that user name to be monitored.
about 1 year ago in  0

Children specific protections

Children have no credit history but their SSN and identity need to be protected just as much as adults. The lack of credit history appears to be a barrier for good protection. Please help us secure their identities.
over 1 year ago in  0

a current customer support number 833-920-3177 is NOT a working number!!!!

I'm trying to contact IDX regarding an alert but the phone # given 833-9203177 is NOT a working number!!!!!!
about 1 year ago in  0

Password creation, not just password strength checking.

Maybe an area on the homepage that asks for the parameters required of a password, then creates a password for the user. Eliminates the need to check for password strength.
about 1 year ago in  0

Add people to answer the phone so I don't get a busy signal when I call for assistance with my account.

The idea is obvious.
over 1 year ago in  0

My last name has 2 different methods of spelling-with and without an apostrophe.

My last name identity is written both ways.
over 1 year ago in  0

Credit Monitoring and Credit score

To check our credit and score
about 1 year ago in  1

Can I register a Trademark here?.... Already needs to be done somewhere else.

Theirs copyrights and some other stuff. One of them is called a Trademark.... Sometimes you'll see these little sneakers just TM. Now I've never been called a mark before so Im not sure the kind of pressure these little trade secrets are under.......
over 1 year ago in  0