Member Feedback Center

Share your thoughts on how we can improve your experience with IDX.

ADD A NEW IDEA

All ideas

Showing 818 of 818

Change user name to something besides an email address

My email is on dark web, so i would like a different user name on youe dite than my email
about 1 year ago in  0

Telling me that a clear text password was found, but not what that was, is useless

dropbox_part4.txt found user names and "clear text passwords". You have the password that MIGHT be compromised. What was it? Do I need to change 100+ different logins for one (possibly) compromised password? Why, when you have the data? I don't re...
12 months ago in  0

Fix this link please: https://app.idx.us/en-US/productsupport@idx.us

I think productspport@idx.us is an email address for questions. It appears with the help phone number. It is broken.
about 1 year ago in  0

need to be able to signup for Credit and Identity Management via the mobile app

many people use their phones for almost everything
about 1 year ago in  0

How did the day go

To do new things , keep up the good job , and have a great time everyday.
over 1 year ago in  0

ISSUE PROPER AND ACCURATE ALERTS!

I am writing to complain that you sent me a needlessly opaque and meaningless alert that caused me to unnecessarily waste considerable time due to the lack of proper English and specificity. Sloppy and Bad! Specifically, your alert states: "Statem...
over 1 year ago in  1

Helpful if we could access assistance in getting signed up. Tried online and received a message that you couldn't verify my identity. Called and emailed. No response after 3 hours. 2/19/24

I've been trying for 3 hours to reach an English-speaking human for assistance in enrolling. I tried online enrollment but keep getting a message that you can't verify my identity. Very frustrating. Who's monitoring the information when you're clo...
11 months ago in  0

Security

How do we know IDX is secure ? Seems the best place to hack would be the scanners for private data as they would have the largest collection of private information. It's ironic that people would have thrown out their cyber concerns just because th...
11 months ago in  0

AKA - Name alias on first names

I often go by a different name (shorten name, I drop the "o" at the end of my first name), that I use on some of my credit cards and other ID stuff that are not official U.S. government requirements.
about 1 year ago in  0

Facebook Account

My Facebook account was hacked into and then deleted by someone else.
over 1 year ago in  0