Member Feedback Center

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Showing 819 of 819

There needs to be a way to request a code to be texted or emailed in order to enter a request for monitoring.

Anybody who wants the credit monitoring offered by your site in response to a breach of security can't actually access it due to the need for a code that wasn't sent.
about 1 year ago in  0

payment histories

The worst part about the whole identity theft situation for me is my financial reputation was completely ruined. Credit that I relied on is no longer an option for me. my 817 credit in over one weekend went down to the 400s.. my bank did not handl...
9 months ago in  0

Allow Apple’s 2-factor logon authenticator and Face ID.

Many people, including myself, use Apple equipment exclusively. I recommend using the two-factor ID and Face ID that is already provided by Apple, so that we are not exposed to other 3rd parties. Although Google, Microsoft, and others may be good,...
about 1 year ago in  0

Frequently asked questions Section

Maybe you could add this to the dashboard for us new users.
over 1 year ago in  0

I should be able to use one email address for multiple IDX enrollments

With so many data breaches impacting former employers, medical providers, financial institutions, government agencies, etc., I and others in my household are receiving multiple data breach notifications each year & more than one the impacted e...
8 months ago in  0

Candado de cuenta

Para congelar mi crédito
11 months ago in  1

Extend Service if one is already member and another breach occurs.

I have been a victim several times. Each time I am offered IDX services. If I am already a customer, extend my existing coverage instead of my creating mutiple accounts.
11 months ago in  1

Account Activation available if you have a valid login after expiration of service

It would be useful under services to have a button to reactivate the servie if it expires. I have gone through 20+ signins to try and reactivate my accouont, and it brings me to log in page and states i already have an account however no pway to a...
about 1 year ago in  0

A complete list of features offered and instructions to install everything.

I have been provided with IDX coverage from the Deleware Life Breach and do not know exactly what I need to do to find out what is covered and what isn't. I am most concerned with what isn't, because that is what I will need to cover, if you don't.
about 1 year ago in  0

Title deed monitoring

Do quickly, we now have the internet
about 1 year ago in  0