This is worst, most cumbersome monitoring service.
Why anyone would list all details of self when only mattervof time this comoany gets hacked too (See Equifax, see Yahoo, see all my medical, insurance, social security info hacked via HARVARD HEA...
Allow for the addition of an 'Also Known As' first name
Some employers allow for the use of a Preferred Name, an AKA, which also often appears with the Credit Reporting Agencies. Allowing a Preferred Name to be added to the IDX profile provides comprehensive protection.
It should be simple to put families on a single account
My whole family of 7 received letters. It would be amazing if I could add them each to a single account. I don't have 7 different email accounts and I don't want to manage 7 different passwords.
Add "increase coverage" option button to my account page
Since it appears that Harvard Pilgrim has only purchased for me a lower level of coverage (35 0f 100 points), give me easy access in my account to options at some monthly cost that would increase my IT security.